Frequently Asked Questions

  • Orders are typically processed within 1–3 business days. Once shipped, delivery times vary based on your location and the shipping method selected at checkout. You’ll receive a tracking number as soon as your order ships.

  • Yes. We accept returns and exchanges on unworn, unwashed items within 14 days of delivery. Items must be returned in their original condition with tags attached.

  • To begin a return or exchange, please contact us at support@fasttimesinnovations.com with your order number and reason for the return. Our team will provide next steps

  • Yes. Sale items may be returned or exchanged as long as they meet our return requirements (unworn, unwashed, and within 14 days of delivery).

    Clearance items are final sale and are not eligible for return or exchange unless the item arrives damaged or incorrect.

  • If you receive a damaged or incorrect item, please email support@fasttimesinnovations.com within 24 hours of delivery with photos of the issue. We’ll make it right as quickly as possible.

  • Orders are processed quickly, so we cannot guarantee changes or cancellations once an order is placed. Please contact us immediately at support@fasttimesinnovations.com, and we’ll do our best to help.

  • You can contact our support team by emailing support@fasttimesinnovations.com. We aim to respond within 24 hours.